Brian would reply in a slightly slurred voice, 'nafins'.
I understood what he said; my grandmother spoke in the same way after her first stroke. I kind of felt bad because I had forgot that since Brian was in a wheel chair and had only one foot, probably lost to diabetes, that he could not reach the napkin dispenser, but, I remembered the sugar and cream. Brian would always come to my line, so many years later the only explanation as to why that I can think of is that I treated him not like a disabled person, but as a person.
A few years ago I was driving through downtown Oakland with my wife I thought I saw Brian at a bus stop. I slowed down and as we passed by I realized that it was not him. I told my wife this same story I have written; that McDonald's I used to work at had closed a six months after I moved on. Once in a while something will jog a memory from the time that I worked there, I often wonder what happened to my old coworkers and customers.
Reading your post brought me back to my days working at Castro Valley McDonalds. Had the same faithful customer, her name was Helen, he she walked into the store we just assembled her order. By your post I take it your worked at the 20th St store. Michele was the manager/owner there.
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